Privacy Policy

Who we are

WellsRX Sdn. Bhd. (Company No. 1513765-W) is a company incorporated in Malaysia and operating in the oilfield well services industry. This Privacy Policy explains how we collect, use, and protect personal data that you provide to us through this website, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

If you have any questions, contact us at: [email protected]

What personal data we collect

We only collect personal data that you voluntarily provide through the contact form on this website. The fields are:

• Full name
• Company name
• Email address (required)
• WhatsApp number
• Your message (required)

We do not collect any personal data passively through cookies, tracking pixels, or analytics scripts on this website.

Why we collect your data

The sole purpose of collecting your personal data is to respond to your enquiry. We will not use your information for marketing, newsletters, or any promotional communications unless you separately and explicitly request it.

Under the PDPA 2010, we process your data on the lawful basis of your consent, which you give by ticking the consent checkbox on the contact form before submitting.

How we use your data

• To read and understand your enquiry
• To reply to you via email or WhatsApp, using the contact details you provided
• To keep an internal record of the correspondence for legitimate business purposes

We will not:

• Sell your personal data to any third party
• Use your data for marketing or advertising
• Share your data with any party outside WellsRX unless required by law

Data retention

We retain your personal data only for as long as necessary to respond to your enquiry and maintain reasonable business records. If you request deletion of your data, we will comply unless we are legally required to retain it.

External links and third-party websites

This website contains links to external services, including Google Maps and LinkedIn. When you click these links, you leave our website and are subject to the privacy policies of those third-party platforms. We have no control over, and accept no responsibility for, the data practices of any external website.

We do not embed any third-party trackers, advertising scripts, or analytics tools on this website. No tracking of your visit occurs unless you follow an outbound link to an external service.

Cookies and tracking technologies

This website does not use cookies, tracking pixels, session storage, or any similar technologies to monitor your browsing behaviour.

Your rights under the PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate or incomplete data be corrected
• Withdrawal of consent — withdraw your consent at any time, after which we will cease processing your data
• Limit processing — request that we restrict the use of your data to specific purposes

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable time and in accordance with the PDPA 2010.

Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no transmission over the internet can be guaranteed to be completely secure.

Children

This website is not directed at children. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The effective date at the top of this page will be updated accordingly. We encourage you to review this page periodically.

Contact

For any privacy-related enquiries, please contact:
WellsRX Sdn. Bhd.
Suite 11.02, Level 11, Centrepoint South,
Lingkaran Syed Putra, Mid Valley City,
58000 Kuala Lumpur, Malaysia
Email: [email protected]